8 Attributes of Management Excellence
15 min! Run Time
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Description
Based on Tom Peters and Robert Waterman's In Search of Excellence, this course explains the 8 Attributes of Management Excellence drawn from studying successful companies.
What this course covers:
- The origins of the framework and its link to the McKinsey 7-S Model
- Each attribute, from a bias for action to simultaneous loose-tight properties
- How productivity through people and staying close to the customer drive success
- The ninth attribute Peters later added: capabilities concerning ideas, liberation, and speed
Use these themes as a lens for evaluating management practice.
System Requirements
See System Requirements in the Coggno Knowledge Base
8 Attributes of Management Excellence
In their book In Search of Excellence, McKinsey consultants Tom Peters and Robert Waterman found 8 common themes which they argued were responsible for the success of 14 identified companies of "excellence." The framework is known as the 8 Attributes of Management Excellence. The research and theorizing of this framework was based on the McKinsey 7-S Model, also authored by Peters and Waterman.
The 8 attributes are:
1. A Bias for Action
2. Close to the Customer
3. Autonomy and Entrepreneurship
4. Productivity through People
5. Hands-on, Value-driven
6. Stick to the Knitting
7. Simple Form, Lean Staff
8. Simultaneous Loose-Tight Properties
In an interview, Peters later also added a 9th attribute: Capabilities Concerning Ideas, Liberation, and Speed.