Digital Transformation Strategy
Last Updated 01/2017
English
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Full Lifetime Access
Finish in
1h 36 min! Run Time
1h 36 min! Run Time
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Employees
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Provided
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Description
This is a 96-slide PowerPoint on how technology has shifted from business enabler to business driver.
What this course covers:
- Six technology trends: social, mobility, IoT, cybersecurity, big data and cloud
- Eight levers of digital transformation across growth and operations
- Customer Experience Matrix and the Customer Decision Journey
- The Digital Maturity Model and layers of successful execution
Includes templates and suits leaders planning a digital transformation program.
System Requirements
See System Requirements in the Coggno Knowledge Base
Digital Transformation Strategy
Digital Transformation Strategy
This is 96-slide PowerPoint.
Digital Transformation is being embraced by companies across most industries, as the role of technology shifts from being a business enabler to a business driver. Transformation is driven by 6 Technology Trends:
- Social Media
- Mobility
- Internet of Things
- Cybersecurity
- Big Data
- Cloud
These emerging technology trends allow us to leverage 8 levers to Digital Transformation:
GROWTH (Business Driver Levers)
1. Demand Generation
2. Reach & Selection
3. Customer Purchase Process
4. Customer Experience
OPERATIONAL IMPROVEMENT (Business Enabler Levers)
5. Process Efficiency
6. Asset Utilization
7. Agility
8. New Business & Service Models
Additional concepts covered include Customer Experience Matrix, McKinsey's Customer Decision Journey, Accenture's Nonstop Customer Experience Model, Digital Maturity Model, 6 Layers of Successful Execution, Service Delivery, Social Media Strategy, among others.
This document also includes a set of templates for you to use in your own business presentations.
Attachments:
Digital Transformation Strategy
(2.4 MB)
Terms of Usage
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Frequently Asked Questions
This course is designed for employees who need to complete Digital Transformation Strategy training
Yes. This course is designed to meet applicable federal requirements and commonly mandated state standards. Always confirm specific state or industry requirements with your local regulations.
The course takes approximately 96 minutes to complete and can be paused and resumed at any time.
No. This course does not include a certificate of completion.
Yes. You can assign this course to individuals or groups using Coggno’s LMS, or purchase multiple seats for your team.
Yes. This course can be exported for delivery in most learning management systems (SCORM compatible).
Yes. The course is fully self-paced and available 24/7.
Yes. This course includes a knowledge check to reinforce learning and verify completion.
Learners have lifetime access from the date of purchase.
Yes. A preview is available so you can review the course format and content before purchasing.
Yes. Content is reviewed and updated as regulations and best practices change.
No. This course is not included with the Prime Subscription and must be purchased separately.
Yes. Refund requests can be submitted within 30 days of purchase.
